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Superior Turf Direct — artificial turf sales and distribution
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Warranty Claim

FILE A WARRANTY CLAIM

Tell us what you are seeing and send photos. Claims are reviewed against the registered material and the published limited warranty.

  1. 1

    Submit with photos

  2. 2

    We acknowledge within 3 business days

  3. 3

    Inspection within 30 days of the material being made available

Do not remove, replace, or repair the material before inspection is complete. Doing so may void the claim.

Your claim

Don't have one? Attach your invoice below instead.

Who is filing

Who is filing

Installation address

Material

Nature of the issue

Nature of the issue

0/100 character minimum

Brushing, rinsing, debris removal, infill top-ups, and anything applied to the surface.

Photos

Minimum 3, maximum 12. Photos are stored privately and are visible to our warranty team only.

0 of 12 attached

Confirm

Superior Turf Direct supplies material only and does not install. Read the Limited 16-Year Residual Turf Warranty.

Notice at collection. We collect the contact and project information you enter here to respond to your request, route it to a representative, and fulfill orders. We keep it for as long as needed for those purposes and to meet legal and warranty obligations. We do not sell or share your personal information. See our Privacy Policy and Privacy Choices.

By submitting, you agree to our Terms of Use and acknowledge our Privacy Policy.

Or call (619) 717-1342
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